FAQs: Just In Case You Need to Know More!
We want your shopping experience to be super comfortable and easy!
- To make a purchase, just choose any product you want, indicate your preferred colors, sizes and all other specifics then click ADD TO CART.
- Specify the quantity, and any discount code you have then proceed to CHECKOUT.
- Put in your SHIPPING INFORMATION & PAYMENT DETAILS. Choose between completing it using your PAYPAL information or your DEBIT/CREDIT CARD information then proceed to COMPLETE ORDER. Please note down your ORDER NUMBER which will be given to you right after completing the order and on an email confirmation from us.
We get new items daily and often restock our bestsellers. If unfortunately it’s not in stock, you may put in your email address at the product's page and hit SEND so you’ll be notified right away once it’s available.
We do ship worldwide! Shipping fees & times vary for each country and will be displayed to you upon check out and when tracking.
Our PCI-compliant payment gateways ensure 100% safety & security of all customer information.
We accept the following payment methods:
Credit Card: Visa and MasterCard
PayPal: Shop easily online without having to enter your credit card details on our website. Your paypal account will be charged once the order is completed.
We want to ensure a 100% satisfaction amongst our customers, thus we have a 30- day Return Policy in place! Browse through our RETURNS POLICY HERE.
We always declare the exact value of your parcel for customs purposes, and we have had no issues with them getting past customs to date. Yet to make sure and for more information, you can always check with your local customs office.
Order processing usually takes 1-5 business days, and once fulfilled, items will then be shipped out and may take 2 to 3 weeks to get to you depending on your location.
You will receive email notifications as follows:
- Upon completing your order, which would include your ORDER NUMBER.
- As soon as we ship your order, which would include your TRACKING NUMBER and the link to the SITE where you can track your parcel.
If you didn't receive an order and/or shipping confirmation email after your estimated processing time passes, please feel free to contact us at firstname.lastname@example.org
Longer processing and shipping times may occur due to:
- High Volume of Orders
- Inclement Weather
- Road Closures
- Logistics Limitations
IShipping notifications and updates are sent out via email regularly. The initial email will include your TRACKING NUMBER and the WEBSITE LINK allowing you to quickly & easily track your parcel!
We have a stress-free RETURNS POLICY in place. If you’re not satisfied with an item you ordered, you can return or exchange it within 30 days from delivery date.
For more specifics, check out our RETURNS POLICY HERE or drop us a quick message at email@example.com.
Need help? Our customer relations experts are always ready to help out any day of the year, anytime of the day! Drop us a message at firstname.lastname@example.org. or send us a quick message HERE!